Job Overview
Role: Apprentice (Software Engineering) Location: Bangalore Experience: Entry Level Qualification: B.Tech Graduate Key Skills: Application Development, DB Admin, Production Support, App Deployment
Job Description
As an Apprentice within the Software Development and Engineering unit at CGI, your primary focus will be on IT Maintenance and Production Support. You will gain extensive hands-on experience in managing live application environments, ensuring system stability, and deploying enterprise-grade software updates. Because you will be handling mission-critical production environments, this role demands flexibility and a high degree of responsibility. You will be actively involved in resolving application issues, managing databases, and coordinating with cross-functional teams to ensure zero downtime for clients.
Roles and Responsibilities
- Production Support: Actively monitor, troubleshoot, and maintain live enterprise applications and systems to ensure high availability.
- Application Deployment: Assist in the seamless rollout and deployment of software updates, patches, and new application features.
- Database Management: Perform fundamental database administration tasks, ensuring efficient data flow and structural integrity.
- Issue Resolution: Identify technical bottlenecks, document system errors, and collaborate with senior engineers to implement permanent fixes.
- Shift Operations: Participate actively in rotational shifts and be prepared to work extended hours as dictated by production support requirements.
Skills and Eligibility Criteria
Educational Background: Must be a B.Tech Graduate from a recognized university or institution.
Experience: Freshers / Entry Level
Competencies:
- Communication: Requires absolutely excellent written and oral communication skills to interact effectively with global teams and document support tickets.
- Technical Aptitude: Fundamental understanding of application development lifecycles, database structures, and system administration.
- Work Flexibility: A strict requirement and willingness to work in diverse roles involving rotational shifts and extended hours to cover global support windows.
- Mindset: An ownership mentality with a strong desire to learn, adapt, and grow within an enterprise IT maintenance ecosystem.