Job Overview
Role: Content Moderator Location: Bengaluru Experience: Not Specified Qualification: Graduates Key Skills: Content Moderation, regional languages (read/write multiple), analytical, logical reasoning, time management, communication, problem-solving, customer-centric mindset, internet skills, process adherence
Job Description
As a Content Moderator at Wipro, you will be responsible for reviewing potentially sensitive online content and determining appropriate action based on established policies and procedures. The role involves working with graphic, violent, sexual, abusive, hateful, derogatory, illegal, or tragic material, requiring careful and consistent adherence to moderation guidelines. Candidates need strong judgment, attention to detail, and analytical ability to apply business policies consistently across a large volume of content. The position requires meeting process-level service standards, productivity expectations, and maintaining quality and compliance. Additionally, it involves using internet websites and social communication tools as part of daily responsibilities.
Roles and Responsibilities
- Content Review: Review graphic, violent, sexual, abusive, hateful, derogatory, illegal, and other sensitive content. Review content involving death and tragedy according to applicable moderation policies.
- Action & Adherence: Take appropriate action on content based on business rules and established procedures. Follow policies and procedures diligently.
- Performance & Tools: Work with minimal supervision while maintaining quality standards. Use internet websites and social communication tools as part of daily responsibilities. Meet process-level service standards and productivity expectations. Maintain required quality and compliance standards.
- Development & Communication: Participate in wellness activities. Complete assigned training and technical learning requirements. Maintain professional communication with team members and stakeholders.
Skills and Eligibility Criteria
Educational Background: Only graduates are eligible to apply.
Experience: Not Specified
Mandatory Technical Skills:
- Content Moderation is the mandatory skill mentioned in the job description.
- Candidates should be able to read and write more than one regional language.
- Experience using internet websites and social communication tools.
Competencies:
- Strong analytical and logical reasoning skills.
- Strong ability to manage time and complete assigned work efficiently.
- Good interpersonal and people skills.
- Good problem-solving approach.
- Strong customer-centric mindset.
- Ability to work with minimal supervision and maintain a strong work ethic.
- Ability to follow prescribed policies and procedures diligently.