Job Overview
Role: Content Moderator Location: Bengaluru Experience: Not Specified (Entry-Level) Qualification: Graduates Key Skills: Content Moderation, Regional Languages (read/write), Analytical Reasoning, Time Management, Communication, Problem Solving, Customer Focus
Job Description
Wipro is hiring for the role of Content Moderator in Bengaluru. Candidates who are graduates can apply for this opportunity. The role is focused on reviewing sensitive online content and taking appropriate action according to defined business policies and procedures. This opportunity is suitable for candidates with strong analytical and logical reasoning skills, good communication abilities, strong time management, and a customer-centric mindset. The Content Moderator will review sensitive content involving categories such as adult material, sexual content, abusive content, hate, derogatory material, illegal acts, violence, death, and tragedy, following prescribed policies diligently while maintaining quality, productivity, and service-level standards.
Roles and Responsibilities
- Content Review: Review graphic, violent, sexual, abusive, hateful, derogatory, illegal, and other sensitive content; Review content involving death and tragedy according to applicable moderation policies.
- Action & Adherence: Take appropriate action on content based on business rules and established procedures; Follow policies and procedures diligently; Work with minimal supervision while maintaining quality standards.
- Tool Usage: Use internet websites and social communication tools as part of daily responsibilities.
- Performance Metrics: Meet process-level service standards and productivity expectations; Maintain required quality and compliance standards.
- Development: Participate in wellness activities; Complete assigned training and technical learning requirements.
- Communication: Maintain professional communication with team members and stakeholders.
Skills and Eligibility Criteria
Educational Background: Only graduates are eligible to apply.
Experience: Not Specified.
Mandatory Technical Skills:
- Content Moderation is the mandatory skill mentioned in the job description.
- Candidates should be able to read and write more than one regional language.
- Experience using internet websites and social communication tools.
Competencies:
- Strong analytical and logical reasoning skills.
- Strong ability to manage time and complete assigned work efficiently.
- Good interpersonal and people skills.
- Good problem-solving approach.
- Strong customer-centric mindset.
- Ability to work with minimal supervision and maintain a strong work ethic.
- Ability to follow prescribed policies and procedures diligently.