Job Overview
Role: Content Moderator Location: Bengaluru Experience: Not Specified (Entry-level) Qualification: Graduates Key Skills: Content Moderation, Regional Languages, Analytical, Logical Reasoning, Time Management, Communication, Problem Solving, Customer-centric mindset, Internet Skills, Process Adherence
Job Description
As a Content Moderator at Wipro, you will be responsible for reviewing potentially sensitive online content and determining the appropriate action based on established policies and procedures. The role involves working with content that may include adult, sexual, abusive, hateful, derogatory, illegal, violent, or tragic material. Due to the nature of the work, candidates need to follow moderation guidelines carefully and consistently.
Roles and Responsibilities
- Content Review: Review graphic, violent, sexual, abusive, hateful, derogatory, illegal, and other sensitive content. Review content involving death and tragedy according to applicable moderation policies.
- Action & Adherence: Take appropriate action on content based on business rules and established procedures. Follow policies and procedures diligently.
- Performance & Quality: Work with minimal supervision while maintaining quality standards. Meet process-level service standards and productivity expectations. Maintain required quality and compliance standards.
- Tool Usage: Use internet websites and social communication tools as part of daily responsibilities.
- Training & Wellness: Participate in wellness activities. Complete assigned training and technical learning requirements. Maintain professional communication with team members and stakeholders.
Skills and Eligibility Criteria
Educational Background: Only graduates are eligible to apply.
Experience: Not Specified (Entry-level assumed).
Mandatory Technical Skills:
- Content Moderation is the mandatory skill mentioned in the job description.
- Candidates should be able to read and write more than one regional language.
- Experience using internet websites and social communication tools.
Competencies:
- Strong analytical and logical reasoning skills.
- Strong ability to manage time and complete assigned work efficiently.
- Good interpersonal and people skills (Communication).
- Good problem-solving approach.
- Strong customer-centric mindset.
- Ability to work with minimal supervision and maintain a strong work ethic.
- Ability to follow prescribed policies and procedures diligently (Process Adherence).