Job Overview
Role: Services Associate – Business Development and Account Enablement Location: Hyderabad Experience: 1–2 Years Qualification: B.E/B.Tech/M.E/M.Tech/MBA Key Skills: Knowledge Management, Content Management, XML-Based Publishing, HTML, Content Quality, Documentation, Testing, Training
Job Description
Deloitte is hiring for the Services Associate position in Hyderabad, suitable for candidates with a B.E/B.Tech/M.E/M.Tech/MBA qualification and 1–2 years of experience in knowledge management. The role is part of Deloitte's Global Audit & Assurance Products and Solutions Center of Excellence, focusing on content management, knowledge management, XML-based publishing, content quality, stakeholder coordination, documentation, testing, and process improvement. Candidates with a strong academic record (60% or 6.5 GPA and above) and no active backlogs are encouraged to apply.
Roles and Responsibilities
- Maintain audit content and portals.
- Support content publishing workflows.
- Test new content solutions and publishing approaches.
- Organize, maintain, publish, and update information for Deloitte teams.
- Perform content updates, validation, publishing, quality checks, localization updates, and ensure consistency.
- Coordinate with Global and member-firm stakeholders.
- Update project trackers and support project-planning activities.
- Prepare training documentation and knowledge materials.
- Support or facilitate knowledge-transfer sessions.
Skills and Eligibility Criteria
Educational Background: B.E., B.Tech, M.E., M.Tech, or MBA qualification (60% or 6.5 GPA and above throughout academics).
Experience: 1–2 years of experience in knowledge management; 1–2 years in content management or knowledge management environment (preferred).
Mandatory Technical Skills:
- Experience with XML and HTML (preferred)
- Experience using Microsoft Word, Excel, and PowerPoint
- Knowledge of VBA (a plus)
Competencies:
- Strong attention to detail (for content accuracy, consistency)
- Strong written communication (for stakeholder inquiries and project information)
- Good organizational skills (for project tracking and planning)
- Ability to explain processes clearly and adapt communication (for knowledge transfer)
- Comfortable working with virtual and cross-border teams