Job Overview
Role: Associate Engineer, Network Operations Location: Bangalore Experience: 0-2 years preferred Qualification: Bachelor's degree in CS, IT, ECE, or equivalent technical stream Key Skills: LAN, WAN, OSI model, enterprise switches, routers, firewalls, Load Balancers, Cisco Meraki, network auditing tools, troubleshooting, routing protocols, perimeter security
Job Description
Dow Jones is inviting applications from motivated and talented technical individuals for the role of Associate Engineer, Network Operations in Bangalore. This hybrid position mandates 3 days of in-office presence per week. This associate-level opportunity is ideal for junior professionals or fresh graduates with a solid foundational base in networking infrastructure, routing protocols, and perimeter security. You will manage global enterprise networks and expand your cloud and infrastructure skillset.
Roles and Responsibilities
- Infrastructure Management: Implementing, monitoring, tracking, and maintaining the corporate wide-area and local network infrastructures across business divisions.
- Firewall Operations: Processing multiple operational firewall modifications to effectively fulfill and wrap up access requests submitted by enterprise end-users.
- Performance Monitoring: Tracking live performance parameters, isolating technical glitches, and scheduling robust infrastructure resolutions to repair system issues.
- Device Configuration: Configuring and running routers, edge switches, hardware firewalls, Load Balancers, and cloud-connected Meraki enterprise appliances.
- Optimization: Executing routine network performance optimization tasks, including system software and firmware updates across distributed equipment.
- SLA Management: Fulfilling standard day-to-day operations by managing allocated incidents and tracking structural change requests within designated SLAs.
- Communication: Communicating precisely with corporate clients and end-users via telephone or corporate email queues to resolve infrastructure complaints.
- Collaboration: Engaging actively in technical group discussions to formulate modern platform solutions alongside core engineering peers.
- Documentation & Escalation: Documenting network topology shifts, tracking administrative change approvals, and escalating complex tickets to Tier-3 senior infrastructure architects.
Skills and Eligibility Criteria
Educational Background: Graduation with a Bachelor's Degree in Engineering, Technology, Computer Science, or a related technical specialization.
Experience: Suitable for fresh graduates or entry-level network enthusiasts possessing up to 2 years of relevant exposure.
Mandatory Technical Skills:
- Fundamental conceptual clarity regarding Local Area Networks (LAN), Wide Area Networks (WAN), and basic OSI model layers
- Baseline familiarity with configuring and handling enterprise switches, routers, and peripheral network components
- Elementary exposure to applying or modifying rules on enterprise security firewalls based on standard user provisioning requests
Competencies:
- Familiarity with Load Balancers and Cisco Meraki cloud-managed hardware applications is highly advantageous
- Aptitude to learn and implement multi-organizational network auditing tools to proactively ensure network health and top-tier execution efficiency
- Sound structural analytical mindset to trace network dropouts, read routing anomalies, and escalate deep technical bottlenecks clearly to senior infrastructure leads