Citigroup
Citigroup

KYC Operations Analyst 1

onsite
Mumbai
Posted 8/14/2026
Exp: 0-3y

Job Overview

Role: KYC Operations Analyst 1 Location: Mumbai, Maharashtra Experience: 0-3 Years Qualification: Any Degree Key Skills: KYC, AML, Compliance, Risk Management, Financial Services, Research, Data Validation, Workflow Management, Communication, AI Awareness

Job Description

As a KYC Operations Analyst 1 at Citigroup, you will be responsible for creating and reviewing KYC records, researching information from internal and external sources, validating company and ownership information, maintaining workflow systems, identifying discrepancies, and escalating high-risk or negative-news cases. The role is suitable for candidates with 1–3 years of relevant experience, while fresh graduates are also welcome to apply. This position is part of Citi's KYC and compliance operations, focusing on Know Your Customer (KYC), Anti-Money Laundering (AML), compliance, banking operations, risk management, and financial services.

Roles and Responsibilities

  • KYC Record Management: Create KYC records using information collected from internal and external sources. Complete KYC records within agreed deadlines.
  • Stakeholder Interaction: Interact proactively with relationship management and compliance teams. Update KYC systems with relevant information until final approval.
  • Research & Validation: Research company information using internal and external sources. Review company websites and regulatory websites. Research information through sources such as Dun & Bradstreet and Google. Validate information contained within KYC records and CIP documents. Verify company/entity formation documents. Review ownership and management information.
  • Compliance: Ensure KYC records comply with local regulatory requirements and global standards.
  • Workflow Management: Take ownership of KYC records from initiation through approval. Maintain the KYC workflow tool accurately. Report workflow progress to supervisors. Keep mandatory fields, statuses, and comments up to date. Meet agreed daily KYC review and completion targets. Update workflow databases throughout the day.
  • Risk & Escalation: Highlight discrepancies to senior case managers and control teams. Escalate negative news and high-risk cases to the relevant teams.
  • Project Support: Assist with departmental projects when required.

Skills and Eligibility Criteria

Educational Background: Bachelor's degree, university degree, or equivalent experience.

Experience: 1–3 years of experience in banking, finance, law, compliance, AML/KYC, or related areas is preferred. Fresh Graduates are welcome to apply.

Mandatory Technical Skills:

  • Understanding the basic purpose of KYC, AML controls, customer identification, beneficial ownership, risk assessment, and compliance procedures.
  • Research skills (company websites, regulatory websites, firm websites, Dun & Bradstreet, Google).
  • Attention to Detail.
  • Analytical Thinking.
  • Organization.
  • Risk Awareness.
  • AI Awareness: Understanding of core AI concepts, machine learning, and generative AI and the ability to identify opportunities where AI can improve business processes.

Competencies:

  • Communication skills (interaction with relationship management teams, compliance teams, supervisors).
  • Regulatory Knowledge: Knowledge of European Union regulatory KYC/AML requirements is advantageous.
  • Certification: ACAMS certification is an advantage.
  • Shift Flexibility: Candidates should be flexible according to business timings.

About the Company

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services. Joining Citi’s technology team means working on systems that move trillions of dollars daily.