Job Overview
Role: Trainee Transaction Processing Officer Location: Pune Experience: 1-3 Qualification: Any Degree / Postgraduate Degree Key Skills: Good written and verbal communication skills, Good analytical, logical and reasoning abilities, Basic knowledge of MS Word and MS Excel, Good keyboard skills, Ability to work across multiple screens with speed, Typing speed of 30 WPM with 90% accuracy, Willingness to work flexible shifts, Ability to multitask, Adaptability to changing requirements, Ability to work effectively in a team environment, Ability to handle stress and pressure associated with SLAs
Job Description
Mphasis Off Campus Drive 2026 is hiring candidates for the position of Trainee Transaction Processing Officer. The opportunity is available for 2024 graduates and postgraduates from recognized universities with 1–3 years of experience. The position is based in Pune and focuses on transaction processing, client requirements, email-based query resolution and meeting defined process SLAs. Candidates from a technical background are not specifically required according to the supplied eligibility information. This role is primarily operations-oriented rather than software-development focused. Candidates will process assigned tasks according to established procedures, maintain productivity and accuracy targets, demonstrate product knowledge and follow schedule requirements. Strong communication, analytical and reasoning skills are important for the position. Candidates should also have basic knowledge of MS Word and MS Excel, good keyboard skills and the ability to work across multiple screens efficiently.
Roles and Responsibilities
- Task Processing: Process assigned tasks according to defined process SLAs.
- Solution Provision: Provide appropriate solutions within specified timelines.
- KRA Achievement: Meet individual KRAs through productivity and accuracy.
- Knowledge Maintenance: Maintain required product knowledge.
- Schedule Adherence: Maintain schedule adherence.
- Client Management: Understand client requirements.
- Query Resolution: Resolve client queries through email.
- Compliance: Follow company compliance requirements and policies.
- Work Location: Work completely from the office.
Skills and Eligibility Criteria
Educational Background: Any Degree or PG Degree. 2024 graduates and postgraduates from recognized universities can apply.
Experience: 1–3 years of experience.
Mandatory Technical Skills:
- Basic knowledge of MS Word and MS Excel.
- Good keyboard skills.
- Typing speed of 30 WPM with 90% accuracy.
Competencies:
- Good written and verbal communication skills.
- Good analytical, logical and reasoning abilities.
- Ability to work across multiple screens with speed.
- Willingness to work flexible shifts.
- Ability to multitask.
- Adaptability to changing requirements.
- Ability to work effectively in a team environment.
- Ability to handle stress and pressure associated with SLAs.
- Indian citizenship, no backlogs, valid government-issued identification.