Responsibilities
- Identify and resolve technical issues in digital lending products.
- Manage Incidents and Ticketing Systems efficiently.
- Collaborate with teams for knowledge sharing and issue resolution.
- Troubleshoot software products and understand basic networking flows.
- Go beyond expectations by taking responsibility for learning new technologies.
- Ensure a seamless user experience through proactive support.
Qualifications
- B.E / B.Tech or BCA (2025 Pass-out only).
- Strong understanding of Computer Science basics, Networking, and REST APIs.
- Excellent troubleshooting mindset and logic.
- Excellent written and verbal communication skills are mandatory.
- Open to learning, team player, and willing to take ownership.
- Evidence of going beyond expectations in final year projects or self-learning is a plus.