Movate
Movate

Technical Support Engineer

onsite
Chennai, India
Best in Industry
Posted 2/4/2026
Exp: 0-1y

Responsibilities

  • Provide world-class remote assistance to users via Chat, Phone, and eMail.
  • Assist users by remote troubleshooting and resolving technical and service issues.
  • Perform tasks according to standardized policies, requiring basic analytical and cognitive skills.
  • Provide comprehensive remote support across major operating systems – Chrome OS, Mac OS, Windows, Linux.
  • Follow documented procedures for issues presented and escalate further if needed.
  • Deliver support for G Suite applications, covering installation and basic usage.
  • Assist users with access and account-related issues.
  • Communicate effectively with non-technical users to explain solutions.

Qualifications

  • Degree Certificate (Any, but should have good written and verbal communication skills).
  • 0 – 1 years of Customer Service experience.
  • Excellent communication skills, should be able to hold a conversation.
  • Basic troubleshooting and should be able to comprehend the issues presented.
  • Ability to deal professionally and learn new products and technologies.
  • Good customer service skills, multitasking, and documentation skills.
  • Ability to adjust quickly to changing priorities and implement the same per business requirements.
  • Basic knowledge on IT systems.
Apply Now

About the Company

Movate (formerly CSS Corp) is a digital technology and customer experience services company. It focuses on disrupting the industry with boundless agility, human-centered innovation, and a relentless focus on driving client outcomes. Movate helps growth-oriented companies by leveraging its diverse talent across 20 global locations and a gig network, providing services in over 100 languages. The company is recognized as an awarded and analyst-accredited firm in its revenue range.