Job Overview
Role: Content Moderator Location: Bengaluru, Karnataka Experience: Not Specified Qualification: Graduates Key Skills: Content Moderation, Regional Languages, Analytical, Logical Reasoning, Time Management, Communication, Problem Solving, Customer Focus, Work Ethic, Internet Skills, Process Adherence
Job Description
Wipro is hiring for the role of Content Moderator in Bengaluru. This role focuses on reviewing sensitive online content and taking appropriate action according to defined business policies and procedures. Candidates with strong analytical and logical reasoning skills, good communication abilities, strong time management, and a customer-centric mindset are encouraged to apply. The Content Moderator will review sensitive content involving categories such as adult material, sexual content, abusive content, hate, derogatory material, illegal acts, violence, death, and tragedy. The position requires diligent adherence to moderation guidelines while maintaining quality, productivity, and service-level standards.
Roles and Responsibilities
- Content Review: Review graphic, violent, sexual, abusive, hateful, derogatory, illegal, and other sensitive content. Review content involving death and tragedy according to applicable moderation policies.
- Action Implementation: Take appropriate action on content based on business rules and established procedures.
- Policy Adherence: Follow policies and procedures diligently, and work with minimal supervision while maintaining quality standards.
- Tool Usage: Use internet websites and social communication tools as part of daily responsibilities.
- Performance Standards: Meet process-level service standards and productivity expectations, and maintain required quality and compliance standards.
- Personal & Professional Development: Participate in wellness activities, complete assigned training and technical learning requirements, and maintain professional communication with team members and stakeholders.
Skills and Eligibility Criteria
Educational Background: Only graduates are eligible to apply.
Experience: Not Specified
Mandatory Technical Skills:
- Content Moderation is the mandatory skill mentioned in the job description
Competencies:
- Candidates should be able to read and write more than one regional language
- Strong analytical and logical reasoning skills
- Strong ability to manage time and complete assigned work efficiently
- Good interpersonal and people skills
- Good problem-solving approach
- Strong customer-centric mindset
- Ability to work with minimal supervision and maintain a strong work ethic
- Experience using internet websites and social communication tools
- Ability to follow prescribed policies and procedures diligently