Job Overview
Role: Content Moderator Location: Bengaluru, Karnataka Experience: Not Specified Qualification: Graduates Key Skills: Content Moderation, Regional Languages, Analytical Ability, Logical Reasoning, Time Management, Communication, Problem Solving, Customer Focus, Process Adherence, Internet Skills
Job Description
As a Content Moderator at Wipro, you will be responsible for reviewing potentially sensitive online content and determining appropriate action based on established policies and procedures. This includes graphic, violent, sexual, abusive, and other sensitive material. The role requires strong judgment, attention to detail, analytical ability, and the discipline to apply business policies consistently across a large volume of content, while working with minimal supervision and meeting productivity standards.
Roles and Responsibilities
- Content Review: Review graphic, violent, sexual, abusive, hateful, derogatory, illegal, and other sensitive content, including material involving death and tragedy.
- Action & Compliance: Take appropriate action on content based on business rules and established procedures, diligently following policies.
- Quality & Productivity: Work with minimal supervision while maintaining quality standards, meet process-level service standards and productivity expectations, and maintain required quality and compliance standards.
- Training & Communication: Complete assigned training and technical learning requirements, and maintain professional communication with team members and stakeholders.
- Tool Usage: Use internet websites and social communication tools as part of daily responsibilities.
- Wellness: Participate in wellness activities.
Skills and Eligibility Criteria
Educational Background: Only graduates are eligible to apply.
Mandatory Technical Skills:
- Content Moderation is the mandatory skill mentioned in the job description
- Candidates should be able to read and write more than one regional language
Competencies:
- Strong analytical and logical reasoning skills
- Strong ability to manage time and complete assigned work efficiently
- Good interpersonal and people skills
- Good problem-solving approach
- Strong customer-centric mindset
- Ability to work with minimal supervision and maintain a strong work ethic
- Experience using internet websites and social communication tools
- Ability to follow prescribed policies and procedures diligently