Job Overview
Role: Content Moderator Location: Bengaluru, Karnataka Experience: Not Specified Qualification: Graduates Key Skills: Content Moderation, regional languages (read and write more than one), analytical, logical reasoning, time management, communication, problem-solving, customer-centric mindset, internet skills.
Job Description
As a Content Moderator at Wipro, you will be responsible for reviewing potentially sensitive online content and determining the appropriate action based on established policies and procedures. The role involves working with graphic, violent, sexual, abusive, hateful, derogatory, illegal, or tragic material. Candidates need strong judgment, attention to detail, and analytical ability to apply business policies consistently across a high volume of content, while maintaining quality, productivity, and service-level standards with minimal supervision. You will also use internet websites and social communication tools as part of daily responsibilities and participate in wellness activities.
Roles and Responsibilities
- Content Review: Review graphic, violent, sexual, abusive, hateful, derogatory, illegal, and other sensitive content. Review content involving death and tragedy according to applicable moderation policies.
- Action Determination: Take appropriate action on content based on business rules and established procedures.
- Policy Adherence: Follow policies and procedures diligently.
- Quality Maintenance: Work with minimal supervision while maintaining quality standards.
- Tool Usage: Use internet websites and social communication tools as part of daily responsibilities.
- Performance Metrics: Meet process-level service standards and productivity expectations. Maintain required quality and compliance standards.
- Wellness & Training: Participate in wellness activities. Complete assigned training and technical learning requirements.
- Communication: Maintain professional communication with team members and stakeholders.
Skills and Eligibility Criteria
Educational Background: Only graduates are eligible to apply.
Experience: Not Specified.
Mandatory Technical Skills:
- Content Moderation (mandatory skill)
- Ability to read and write more than one regional language
- Experience using internet websites and social communication tools
Competencies:
- Strong analytical and logical reasoning skills
- Strong ability to manage time and complete assigned work efficiently
- Good interpersonal and people skills
- Good problem-solving approach
- Strong customer-centric mindset
- Ability to work with minimal supervision and maintain a strong work ethic
- Ability to follow prescribed policies and procedures diligently