Job Overview
Role: Content Moderator Location: Bengaluru Experience: Not Specified (implies Freshers/Entry Level) Qualification: Graduates Key Skills: Content Moderation, Regional Languages, Analytical, Logical Reasoning, Time Management, Customer-Centric Mindset, Internet Skills
Job Description
As a Content Moderator at Wipro, you will be responsible for reviewing potentially sensitive online content and determining appropriate action based on established policies and procedures. The role involves working with graphic, violent, sexual, abusive, or tragic material, requiring strong judgment, attention to detail, and analytical ability. You must diligently follow moderation guidelines, maintain quality and productivity standards, and use internet websites and social communication tools as part of daily responsibilities.
Roles and Responsibilities
- Content Review: Review graphic, violent, sexual, abusive, hateful, derogatory, illegal, and other sensitive content. Review content involving death and tragedy according to applicable moderation policies.
- Action & Adherence: Take appropriate action on content based on business rules and established procedures. Follow policies and procedures diligently. Work with minimal supervision while maintaining quality standards.
- Tool Usage: Use internet websites and social communication tools as part of daily responsibilities.
- Performance Metrics: Meet process-level service standards and productivity expectations. Maintain required quality and compliance standards.
- Development & Communication: Participate in wellness activities. Complete assigned training and technical learning requirements. Maintain professional communication with team members and stakeholders.
Skills and Eligibility Criteria
Educational Background: Only graduates are eligible to apply.
Experience: Not Specified (implies Freshers/Entry Level).
Mandatory Technical Skills:
- Content Moderation is the mandatory skill mentioned in the job description
- Candidates should be able to read and write more than one regional language
- Experience using internet websites and social communication tools
Competencies:
- Strong analytical and logical reasoning skills
- Strong ability to manage time and complete assigned work efficiently
- Good interpersonal and people skills
- Good problem-solving approach
- Strong customer-centric mindset
- Ability to work with minimal supervision and maintain a strong work ethic
- Ability to follow prescribed policies and procedures diligently