Job Overview
Role: Content Moderator Location: Bengaluru Experience: Not Specified Qualification: Graduates Key Skills: Content moderation, analytical reasoning, logical reasoning, regional languages, time management, customer-centric mindset, internet websites, social communication tools
Job Description
As a Content Moderator at Wipro, you will be responsible for reviewing potentially sensitive online content and determining the appropriate action based on established policies and procedures. The role involves working with content that may include adult, sexual, abusive, hateful, derogatory, illegal, violent, or tragic material. Because of the nature of the work, candidates need to follow moderation guidelines carefully and consistently. The position requires strong judgment, attention to detail, analytical ability, and the discipline to apply business policies consistently across a large volume of content.
Roles and Responsibilities
- Content Review: Review graphic, violent, sexual, abusive, hateful, derogatory, illegal, and other sensitive content.
- Tragedy Content: Review content involving death and tragedy according to applicable moderation policies.
- Action Taking: Take appropriate action on content based on business rules and established procedures.
- Policy Adherence: Follow policies and procedures diligently.
- Quality Maintenance: Work with minimal supervision while maintaining quality standards.
- Tool Usage: Use internet websites and social communication tools as part of daily responsibilities.
- Performance Standards: Meet process-level service standards and productivity expectations.
- Quality & Compliance: Maintain required quality and compliance standards.
- Wellness Participation: Participate in wellness activities.
- Training Completion: Complete assigned training and technical learning requirements.
- Communication: Maintain professional communication with team members and stakeholders.
Skills and Eligibility Criteria
Educational Background: Only graduates are eligible to apply.
Mandatory Technical Skills:
- Content Moderation is the mandatory skill mentioned in the job description.
Competencies:
- Candidates should be able to read and write more than one regional language.
- Strong analytical and logical reasoning skills.
- Strong ability to manage time and complete assigned work efficiently.
- Good interpersonal and people skills.
- Good problem-solving approach.
- Strong customer-centric mindset.
- Ability to work with minimal supervision and maintain a strong work ethic.
- Experience using internet websites and social communication tools.
- Ability to follow prescribed policies and procedures diligently.